Offer Live Chat Support to the customers with Knowband’s Social messenger module for Magento

If you are an eCommerce store admin, then it is very important to offer the best support and service to the customers because customer support is one of the most important factors behind a successful eCommerce business. You can offer live chat support to the customers in order to increase customers trust over the website.  

Knowband offers Magento social messenger extension which allows integrating Facebook messenger on the website. This way, the online store admin can offer live chat support to the customers without even implementing any code changes. The customers can log in to the messenger and 

What this Magento facebook messenger integration extension offers to you:

• Admin can showcase Facebook messenger: With the help of this Magento social live chat support plugin, the eCommerce store admin can display facebook messenger on the website.

• Easy messenger integration: It is very easy to integrate facebook messenger. The admin just needs to enter facebook app id and facebook page id for integrating facebook messenger.   
• Admin can set the Messenger theme color: The Magento social live chat support plugin provides an option to set the color of the social messenger from the admin interface. Admin can also show the default color of the messenger by skipping this setting.
• Full control: The store admin has full control over showing the messenger on the website. Admin can show messenger on every website page or selected pages. The admin can select from the homepage, category page, contact us page, cart page, account page etc.

• Display Messenger on error pages: The store admin can also show the messenger on error pages in order to get details about any page load error or service unavailability error.
• Greeting message: You can also display a greeting message to the customers in order to grab their attention. The Magento live chat support module allows the store admin to show greeting message to the logged in and logged out customers.
• Multi-lingual compatibility: The Magento Messenger live chat extension is multi-lingual SSL compatible.
• No Code Changes required: There is no need to change even a single line of codes in order to implement Magento social messenger extension.

This way, the eCommerce store admin can offer live chat functionality on the eCommerce store without any complicated implementation. It is very easy to implement this Magento facebook messenger integration extension. The customers can ask their queries and concerns easily using messenger chat option. The admin can resolve the customer's concerns in the meantime which increase the customer's trust on the website. This communication develops a relationship between customers and store admin. 

  

For more Magento extensions please visit Knowband.

Magento social messenger module Link.

Magento live chat support extension User Manual.

Magento messenger chat module plugin admin demo link.

Knowband Facebook messenger and live chat front demo link.

Please contact us at support@knowband.com for any query.

Knowband Magento Review Reminder and Incentives | Rate, Review and Win

Magento Review Reminder and Incentives extension from Knowband is a smart and intuitive tool to compel the customers to return to the website and leave a review for the last purchase they have done on the store.

Every store merchant ultimately aims at improving the conversion rate of the store and want to earn huge profits for their company. Connecting with the audience on social networks is easy but doesn't leave a much impact on the minds of the new users. But review and ratings have the power to do that and get them back to the store for grabbing product feedback or review. Each of the customer reviews makes an impact on your website and leads to click-through rate growth. This improved CTR helps in boosting user engagement and search engine ranking of the website. So increase the number of reviews with product review and rating module.

 

What are the striking features of Magento review booster extension by Knowband?

Motivate your customers: With Magento Review Reminder and Incentives module,  e-merchants can ask their customers to write a review or rate their product purchase. For this, they can send a manual or automated reminder email which is designed to remind them regarding the product review in exchange for some incentive. 

Offer custom incentives: Magento review booster extension allows you to send custom incentives to the customers who recently had shopped for an item at your store. If required, you can completely disable the incentive system for your store.

Targeted customer groups:  With the help of product review module for Magento, admin can give incentives to selected customer group like they can ask for product reviews from all customers or the buyers only.

Review moderation: Magento product reviewing and incentives module gives the ability to accept or reject the reviews posted by the customers. Only accepted product reviews are made live on the website.

Email configuration: Using Magento Review Reminder and Incentives module, the incentive reminder email which is sent to the customers can be configured or customized as per requirements. The email contains the review status along with the incentive amount.

Admin end notification: Magento review reminder extension notifies the store merchant as the customer posts any review over their product purchase. The email template for this notification is also customizable from the backend.

Look and feel: The front appearance of the review booster block can be configured using the color picker tool provided at the backend of Magento Review Reminder and Incentives module. The various changes include the border color, background color and font color of the review section of the product page.

Editable text:The text of the review booster block can also be changed as needed.

Custom CSS and JS: Magento Review Reminder and Incentives plugin lets admin include custom CSS and JS code from the backend.

Set visibility:Using Magento product reviewing and incentives module, admin can choose the site pages where they want to show the product reviews like at the homepage, product page, and the category page. 

Exclude products and categories: For some products or categories, the admin might not be requiring any review or rating. In that case, this product review module for Magento lets admin eliminate out selected products and categories from ratings and reviews by customers.

Configurable reminders: Admin gets an easy option to create an unlimited number of product reminders and also the flexibility to configure the existing reminders using this Magento product reviewing and incentives module.

Powerful reporting system: To track the product reviews at your store, Magento Review Reminder and Incentives module offers a smart reporting system which gives information on:

• List of products that have been reviewed
• List of customers who have reviewed the products
• List of product reviews

Magento Review Reminder and Incentives extension user manual

Admin demo

Front demo

For more support or customization requests, ask at support@knowband.com

Knowband’s Prestashop Accelerated Mobile Pages Addon: Why and How?

These days most of the customers prefer mobile for browsing and online shopping. If you are a Prestashop store admin and want to ensure a better store experience on mobile websites. The eCommerce store admin can now implement Prestashop Accelerated Mobile Pages Addon in order to reduce the load time of the website on mobile and offers a better store experience to the mobile users. 

With the help of this Prestashop Accelerated Mobile Pages module, the e-merchant can convert the normal website pages into accelerated mobile pages. This Prestashop AMP Addon allows the store admin to configure homepage, category pages and product pages separately. This Google Accelerated Mobile Pages(AMP) Addon also creates the sitemap of the AMP pages.               

                                                    

Implementation Reasons:

• This Prestashop Accelerated Mobile Pages plugin allows the online store admin to convert the normal website pages into mobile accelerated pages without any complicated implementation.

• The Prestashop store owner can also display the website logo and also set the logo size from the admin interface of this Google Accelerated Mobile Pages(AMP) Addon.
• As a store owner, you can showcase featured products, new arrivals and best-selling products on the home page of the mobile website. Admin can also set the number of products and display it in carousal if he wishes to do so.

• The Prestashop Accelerated Mobile Pages plugin allows the online store admin to showcase YouTube video, Vimeo video and Dailymotion videos on the homepage. Admin can also set the header text for videos.   

• The Google Accelerated Mobile Pages(AMP) plugin allows the online store admin to show Twitter and Instagram feeds on the website homepage.
• The eCommerce store admin can apply the settings in order to show short description, long description, related products and reviews on the product page. 

• PrestaShop Accelerated Mobile Pages(AMP) Module automatically creates the sitemap of the AMP pages. For updating the sitemap on the webmaster, the store admin just needs to click on the button. 
• Admin can apply to look and feel settings for AMP pages from the admin interface or enter Custom CSS codes for the advance look and feel settings.

• The Admin can configure the Google Analytic Id in order to have an idea about the performance of the AMP pages. The Prestashop Accelerated Mobile Pages Addon provides an option to configure Google Adsense and the Facebook pixel from the admin interface.

• The Google Accelerated Mobile Pages(AMP) Addon provides an option to showcase multiple social media icons on the AMP pages and admin can also display contact details, address and email id of the business.
• The Prestashop Accelerated Mobile Pages plugin is multi-lingual compatible and offers multi-store support.
• The store admin can add, delete and update the menu options from the admin interface of this Prestashop Accelerated Mobile Pages module. 

This way, the online store admin can reduce the website load time and increase the speed of the mobile pages. Online customers can access the website easily using their mobile device. The online store admin has full control over the look and feel of the mobile site. The Google Accelerated Mobile Pages(AMP) Addon is highly customizable and offers smooth functioning. It also maps XML sitemap on Google webmasters, Admin can also update it anytime just by a single click. The Prestashop Accelerated Mobile Pages plugin provides an option to check the performance of the mobile pages. The store admin can also showcase different products, videos and feeds on mobile pages. The  Google Accelerated Mobile Pages(AMP) Addon also showcases social media icons on the AMP pages.

Knowband is one of the most reputed names in the field of plugin development. We provide best plugins for platforms like —Magento, OpenCart and Shopify The mobile app builder and the feature-rich marketplace integrators offered by the company has gained the reputation of being the best-in-class plugins.

For more Prestashop addons please visit Knowband. 

For more information about PrestaShop Accelerated Mobile Pages(AMP) Addon:

PrestaShop Accelerated Mobile Pages Module Link

PrestaShop Accelerated Mobile Pages(AMP) Addon User Manual Link

PrestaShop Accelerated Mobile Pages(AMP) Addon Admin Demo Link

PrestaShop Accelerated Mobile Pages(AMP) Addon Front Demo Link

Prestashop Accelerated Mobile Pages plugin marketplace link

Prestashop Accelerated Mobile Pages Addon Video Link