Tuesday, 3 November 2020

Manage Your Store's Return Requests Easily with PrestaShop Return Manager module by Knowband

If you want to run a successful eCommerce business then you must have an efficient Return Manager by which you can offer your customers easy return options and can handle all of their return requests easily. Knowband offers PrestaShop Return Manager module which provides you an effective and easy to use Return Manager by which you can handle the return requests and complaints with ease.

 

With the module, you can offer a user-friendly interface so that they can easily raise their return requests from the online store. With the PrestaShop Return Manager Addon, you not only provide them a better experience by listening to their grievances and provide them satisfactory solutions but you also gain their loyalty which will help to retain them to your business for a longer period.

Advantages of the PrestaShop Return Manager Module for your eCommerce store:

1. The module helps you to gain the trust and the loyalty of your customers as you listen to their complaints and provide them easy returns.

2. The Knowband's PrestaShop Return Manager Extension offers a user-friendly interface that helps the e-merchant to handle all the return requests of the online store easily and efficiently.

3. By offering satisfactory solutions to the complaints of the customers with the PrestaShop Order Return Manager Extension, you can easily win over their trust and can build brand value for your business.

4. The Knowband's PrestaShop Order Return Manager Module helps the e-merchant to find errors or faults in the product if any. After knowing the cause, online retailers can fix them to avoid future returns.

Key Highlights of the PrestaShop Return Product addon:

1. With the PrestaShop Order Refund addon, the online retailers can offer 3 different choices to the buyers which are credit, refund, and replacement. The customers can choose any of them accordingly and raise their requests.

2. With the Knowband's PrestaShop Replacement Manager Module, the e-merchants can create and customize the return policy for their business. This policy will be available to the customers to check and read at the time of raising the complaints.

3. From the admin interface of the PrestaShop Order Return Manager Addon, the online retailers can check all the active and pending returns of the store.

4. The e-merchant can also create and customize some common reasons for raising return requests. These reasons will be available to the customers to choose from at the time of raising their requests.

5. With the Knowband's Return Manager for PrestaShop, the store admin has the option to create requests for returns on behalf of the customers, if they are facing any kind of issues while raising the requests.

6. The PrestaShop Order Return Manager addon allows the customers to include attachments including images along with their return requests to give the store owner a better idea of the product defect if any.

7. With Knowband’s PrestaShop Order Return Manager addon, the online shoppers can also cancel their return requests from the front office. To offer this functionality to the customers, the admin needs to enable the ‘Order Cancel Functionality’ from the back office of the module.

To know more about the plugin, kindly click on the following links:

PrestaShop Return Manager addon

PrestaShop Return Manager User Guide

Admin Demo

Front Demo

PrestaShop Return Manager from Official Addon Store

Monday, 10 February 2020

All about Prestashop Shipping Cost by Zipcode addon by Knowband


The eCommerce store owners need to make their products available to people across the globe. If the store owners want to supply products worldwide they are ought to charge different shipping rates for it. Managing different shipping costs could be a difficult task for the store owners and hence to solve this problem Knowband has brought PrestaShop Shipping Cost by Postal Code through which the store owners can set different rates based on the zip codes. So, in the store whenever a customer enters their zip code it automatically displays them their shipping cost based on the shipping cost they have entered. The store owners don't need any coding skills to implement the module on the store.



Features of Prestashop Shipping cost by postal address is being referred down below:

1. The store owners can easily implement Prestashop Shipping Cost by location without much hassle. They don’t need to have any coding skills to install and configure it on their stores.

2. The eCommerce store owners can activate or deactivate with just a click.


3. The store owners can in this way charge different shipping rates for different zones i.e. $ 15 for the USA and $10 for Australia and also different shipping costs for different zones within the same country.

4. The store owners can also upload a CSV file through which the eCommerce merchant can at once upload all the countries, their zones and zip codes.

5. The Prestashop Shipping Cost by country is compatible with the latest PrestaShop version as well.

6. The eCommerce store owners can choose to apply or not apply the taxes as well.


7. After successful implementation of the module, the shipping cost will be automatically be estimated as soon as the store customers enter their zip codes on the store.

8. Prestashop Shipping Cost by Zipcode addon is multi-store compatible and works well with SSL enabled stores as well.

9. The store owners can also enter multiple zip codes in the minimum and maximum range to add a range of zip codes.


10. The store owners can also create and customize terms and conditions regarding the carrier options. For example, adding handling costs, billing according to total price or total weight etc.

Knowband is one of the most reputed names in the field of plugin development. We provide best plugins for 
platforms like - Magento, Prestashop,  OpenCart and  Shopify.







For more support and information, feel free to contact us via email at support@knowband.com anytime.




  

Tuesday, 4 February 2020

All you need to know about implementing In-store pickup using OpenCart Google Maps Store Locator module

To offer an in-store pickup facility on the store, the store admin can use the OpenCart store locator and pickup extension offered by Knowband. This highly featured module allows the online store admin to integrate Google maps and show multiple physical stores on it. The online customers can view the store locator on the website and select the preferred store for order pickup. The e-merchant can show multiple store details like store name, address, directions, Email id and contact details on the store locator page. 

OpenCart store locator and pickup extension


The online merchant can control the maximum pickup days, date and time format and pickup gap in hours. The customers can place the order based on the in-store pickup delivery method. This way, they can have the product without paying shipping charges. The store admin can send an email to notify the store regarding the in-store pickup order. The delivery address will be the same as the selected physical stores.

Things you need to know about this OpenCart store pickup plugin:
  • Using the Opencart store locator module, the online store merchant can offer an in-store pickup facility to the users. 
  • Admin can also enable/disable the in-store pickup and store locator facility anytime from the admin interface of this Opencart store locator extension.
General Settings: Opencart store locator extension

  • The online merchant can enter the Google map API key for Google map incorporation. Admin can also enter Google map marker image and zoom level for ease of access.
  • Admin can also show a header menu, customers can click on this “Store locator header menu” and view the store locations.
  • The online merchant can set pickup delay in hours, the time slot for in-store pickup and maximum pickup days. 
Pickup settings
  • A customizable ready to send email template is available for sending email notification regarding in-store pickup.
email settings
  • Admin can add unlimited stores from the Opencart store locator plugin admin interface. These store details can be edited and deleted easily without any hassle.
store list
  • Admin can upload the CSV file for bulk action. This way, he can add multiple stores with their basic details in one step.
  • There is no need to change codes from the back-end for implementing an in-store pickup facility while using this OpenCart store pick up the extension. 
Store information
  • OpenCart Google Maps Store Locator module is compatible with all the OpenCart themes and also mobile responsive.

Benefits offered by OpenCart Google Maps Store Locator module:
  • Customers can view multiple stores from the available options and select the nearest store for in-store pickup.
  • The online store admin can show store locator checkout page and as a header menu.
Opencart Google Maps Store Locator plugin
  • Admin can offer a better store experience which boosts sales of the store.
  • Customers can pick up the ordered product and get the product faster.
  • The customers don’t need to pay shipping charges.




Knowband is one of the most reputed names in the field of plugin development. We provide best plugins for platforms like - Magento, PrestashopOpenCart and   Shopify.







For more support and information, feel free to contact us via email at support@knowband.com anytime.