OpenCart WhatsApp Chat Plugin: An Asset for Better Customer Support

 Providing excellent customer support is the foundation for businesses to progress. Further, customers increasingly prefer convenient and immediate communication channels. So, integrating real-time messaging services has become crucial for enhancing customer satisfaction. One such effective solution is the OpenCart WhatsApp Chat Plugin, a powerful tool that empowers businesses to connect with their customers seamlessly. Further, we will explore the various features and benefits of the OpenCart WhatsApp Live Chat Manager Extension in this post. Also, we will discuss how it is an irreplaceable asset for delivering superior customer support.

 

Understanding the OpenCart WhatsApp Live Chat Manager Extension

 

The OpenCart WhatsApp Live Chat Manager Plugin is a feature-rich module specifically designed for OpenCart-powered websites. OpenCart is a popular open-source e-commerce platform that offers a wide range of functionalities, and the WhatsApp Live Chat Manager Extension complements it by integrating WhatsApp chat support directly into the online store.

 

Key Features of OpenCart WhatsApp Chat Support Plugin

 

Real-Time Customer Interaction: 

With the WhatsApp Live Chat Manager, businesses can engage with their customers in real-time. Further, this instantaneous communication channel allows users to seek assistance, ask questions, or provide feedback without delays with support methods.

 

User-Friendly Interface: 

The OpenCart WhatsApp Chat Extension is designed to be user-friendly, making it easy for both customers and support agents to initiate and maintain conversations. Moreover, this simplicity streamlines the support process and ensures a seamless experience for all parties involved.

 

Customizable Chat Button: 

The WhatsApp Chat Support Plugin comes with a customizable chat button that can be shown on the website. Also, businesses can tailor the appearance of the button by adding CSS to match their website's design, ensuring a consistent and integrated user experience.

 

Multi-lingual Support: 

As businesses cater to a diverse global audience, the OpenCart WhatsApp Live Chat Manager offers multi-lingual support. Additionally, customers can communicate in their preferred language, breaking down barriers and fostering stronger connections.

 

Chat History and Archives: 

The OpenCart WhatsApp Live Chat Manager Extension maintains chat history and archives, allowing support agents to review past interactions. Further, this feature ensures that agents have access to a customer's previous queries, enabling personalized support and better issue resolution.

 

Benefits of OpenCart WhatsApp Live Chat Manager Plugin

 

1. Enhanced Customer Support Experience:

By integrating WhatsApp as a live chat support channel, businesses can offer a more convenient and personalized experience to their customers. Also, resolving queries in real-time help reduce response time and increases customer satisfaction, and instills confidence in the brand.

 

2. Increased Sales and Conversions:

Swift and effective support positively impacts the customer's buying journey. With the OpenCart WhatsApp Chat Extension, customers can receive real-time assistance during the decision-making process. Further, it leads to increased sales and conversions.

 

3. Cost-Effective Communication:

Compared to traditional support methods like phone calls, WhatsApp messaging is a cost-effective solution. Also, it reduces phone bills and staffing requirements while maintaining a high level of customer service.

 

4. Mobile Commerce Compatibility:

As more customers prefer shopping on their mobile devices, the WhatsApp Live Chat Manager is perfectly aligned with mobile commerce trends. Therefore, it allows customers to communicate with businesses using a platform they are already familiar with and frequently use.

 

5. Strengthened Customer Relationships:

The OpenCart WhatsApp Chat Support Plugin facilitates direct and personalized interactions between businesses and customers. Moreover, such meaningful engagements lead to stronger relationships and foster customer loyalty.

 

6. Valuable Customer Insights:

Through the WhatsApp Live Chat Manager Extension, businesses can gather valuable insights into customer preferences, pain points, and frequently asked questions. Furthermore, this data can be utilized to optimize products, services, and support processes.

 

In the End

 

In conclusion, the OpenCart WhatsApp Live Chat Manager Plugin serves as a valuable asset for delivering exceptional customer support. Further, by leveraging the power of WhatsApp as a real-time messaging platform, businesses can enhance customer satisfaction, and increase sales. Also, they can build long-lasting relationships with their users. The user-friendly interface, multi-lingual support, and automated responses make it a versatile tool for catering to a diverse global audience. As customer expectations continue to evolve, integrating the OpenCart WhatsApp Chat Extension becomes a strategic move for businesses. It is a very important plugin for businesses aspiring to thrive in the competitive market by offering unparalleled customer support. In case you are interested in our module then connect with us at support@knowband.com.

 

The Benefits of Pre-Orders: OpenCart Pre-Order Plugin!

The Benefits of Pre-Orders: OpenCart Pre-Order Plugin!

In the fast-paced world of e-commerce, staying ahead of the competition is crucial. One powerful strategy that can help online store owners boost sales, improve customer satisfaction, and effectively manage inventory is allowing customers to pre-order.
In this blog, we will explore the incredible advantages of using the OpenCart Pre-Order Plugin to streamline the pre-order process and sell out-of-stock products.

Understanding the OpenCart Pre-Order Plugin:

The Knowband’s OpenCart Pre-Order Plugin is a feature-rich extension that empowers online merchants to offer pre-orders for their products. This means customers can reserve items in advance even before they are officially released or when they are out of stock. Whether it's the latest gadget, a highly anticipated book, or a limited-edition product. The product advance order option creates a sense of anticipation, driving customer engagement and increasing conversions.

1. Expanding Revenue Opportunities:

By enabling pre-orders with the OpenCart Product Advance Booking, online store owners can unlock new revenue streams. Customers who are eager to get their hands on a product will be more than willing to pay in advance to secure their purchase.
Furthermore, as a result, merchants can generate sales before the product is physically available, helping to improve cash flow and overall revenue.

2. Strengthening Customer Loyalty:

Pre-orders offer a unique opportunity to connect with customers on a deeper level. When shoppers see that a store is willing to meet their needs by offering pre-orders. It fosters a sense of loyalty and trust. Moreover, the customers feel valued and more likely to return to a store that caters to their interests and preferences.

3. Efficient Inventory Management:

Managing inventory can be a challenging aspect of running an online store. The OpenCart Pre-order Extension provides valuable insights into customer demand.
By tracking pre-order sales, merchants can gauge the popularity of upcoming products and make informed decisions about inventory levels. This helps avoid overstocking or understocking issues, leading to improved inventory management.

4. Marketing and Promotion Opportunities:

The pre-order phase is an excellent opportunity for marketing and promotions. Merchants can create targeted campaigns, build anticipation through social media, and engage with customers on upcoming releases. Additionally, promoting pre-orders helps to build buzz and excitement around the brand and its products.

5. Faster Time-to-Market:

With the OpenCart Pre-order Plugin, merchants can showcase products and start accepting pre-orders before the actual release date.

Therefore, it gives businesses a head starts in the market, allowing them to gauge customer interest and collect valuable feedback. As soon as the products are available, they can be shipped out swiftly, reducing time-to-market significantly.

6. Managing Out-of-Stock Products:

The OpenCart Advance Order Extension is not limited to upcoming products. It can also be used for out-of-stock items. Instead of losing potential sales when a product is temporarily unavailable. Customers have the option to place pre-orders and secure their purchases. This way, merchants can maintain sales momentum and keep customers satisfied.

Conclusion!

Incorporating Knowband’s OpenCart Pre-OrderExtension into your online store strategy can be a game-changer. From increasing revenue and improving inventory management to building customer loyalty and enhancing marketing efforts. The benefits of offering pre-orders are undeniable. Embrace the power of pre-orders and watch your online business soar to new heights.

Opencart Back in Stock Notification Extension Benefits for Web Stores

Customers approach a business with the intention of making a purchase, but let's say it is a sale period and items are selling out quickly. Clients are not informed when a product is back in stock. Because of this, they are not able to purchase their preferred item. By adding a Opencart back in stock notification extension to the store, this issue is resolved. Email notifications are sent to consumers informing them of changes in product stock using the features of this module.

Because it aids in client retention, Knowband's Opencart Back in Stock Notification Extension is crucial for eCommerce companies. The module improves the shopping experience for customers on the website, which keeps them coming back to shop. The store's overall revenue increases as a result of the Opencart Stock alert, which also increases customer visits. Customers and online store owners relationship is strengthened by it.

Characteristics of the Opencart Back in Stock Notification Extension:

Start with the Dashboard section:

The admin is able to view the top subscribed products by utilising this Opencart product stock notification feature.

The administrator is able to view email insights as well as the overall number of items that are subscribed to each

month. These email insights are available to the store owner in CSV, PNG, and SVG formats for download.

Make the module active or inactive:

The store administrator is able to enable or disable this Opencart back in stock module using

its admin features in the back office.

Text and link for the privacy policy:

The admin user is able to set the required URL for the text using this function of the Opencart back in stock

notification extension.

Colour settings:

The business owner is able to use the features of this extension to change the colour of the background and border.

The Opencart stock alert features a function that allows admin users to alter the text and background colours of the

headings.

Custom CSS/JS:

The store administrator is able to modify the Opencart back in stock notification tab's appearance and feel using

this module feature.

Email setting initial:

The admin user is able to change the subject line and email template using the features in the extension's initial

setup. Using the feature of this plugin, the letter is sent in several languages.

Final email configuration:

The admin user is able to modify the email's subject line and template by using the features in the Opencart

product stock notification option. Using the feature of this plugin, the letter is sent in several languages.

Low stock mail setting:

When a predetermined threshold is reached, low stock letters are sent. The store admin activates or disable these

emails from being sent to customers using the features of this Opencart stock alert module. The mail's subject line

and template are both customizable by the store owner. Using the feature of this plugin, the letter is sent in several

languages.

Email marketing settings:

By utilising this Opencart Back in stock notification extension's functionality, the admin gathers email addresses

from customers. This is accomplished by the store owner integrating marketing software like Klaviyo,

Sendinblue, and Mailchimp.

Subscriptions:

The admin user is able to access the extension's capabilities to view the list of subscribers. The capabilities of the

Opencart product stock notification extension allows the store owner to get the subscribers list in CSV format.

Benefits of Opencart Back in Stock Notification Extension for Admin:

• The Opencart plugin for back in stock enables the administrator to alter the block in accordance with their theme.

• With the help of the Opencart back in stock extension, the admin is able to change the email template specific to the language.

• The admin is able to check the list of products as well as the ones for which they have subscribed to the back-in-stock notice.

• Additionally, the administrator notifies customers when a product's stock is low.

• The customer's list of subscribed products are made visible to them by the administrator.

Benefits of Opencart Back in Stock Notification Extension for Online Buyers:

• The administrator is able to modify the block to fit their theme thanks to the Opencart plugin for back in stock.

• The admin is able to adjust the email template specifically for the language with the aid of the Opencart back in stock extension.

• The administrator is able to view both the list of products and the ones for which they have subscribed to the back-in-stock notice.

• A product's low stock level can also be announced to customers by the administrator.

• The administrator is able to grant the client access to their list of subscribed products.

Kindly contact us at support@knowband.com in case of any queries related to this extension. Please reach out to us for any modification or customization

in the module according to your business.

Ways to Grow Your E-Store Rapidly with Opencart Mobile App Builder

There is a misconception that store merchant requires a lot of money to grow their online business. But the truth is the store admin doesn't need to invest a lot of money to generate more revenue. The eCommerce merchant just has to take some strategic decisions, invest in the mobile app, and show some creativity.

The companies need to be flexible and adaptable to cope with the marketing change. The OpenCart Mobile App Builder By Knowband can be a big game-changer for the eCommerce business. Moreover, many innovative businesspeople are already taking advantage of mobile apps to boost their revenue.

This blog post discusses how OpenCart Mobile App can help in the growth of your company. 

How Opencart Mobile App Maker Helps Your Online Business to Grow Rapidly

1. Branding

Having a shopping app logo creates a positive brand image in the mind of the customer and makes it virtually impossible for them to forget about your brand. The OpenCart Mobile App Maker by Knowband focuses on creating a positive brand identity in the customer's mind, so they are most likely to choose your brand whenever they require some product or service. Moreover, the brand logo and name give you a competitive advantage over others, which is an excellent way to boost your company's reputation.

2. User Experience

 The OpenCart iOS App Maker allows the store merchant to give a truly native experience to online customers. The shopping app can be easily accessed through Google Play or the Apple App Store. The Android and iOS apps are designed to provide a fantastic user interface for customers, allowing them to shop online quickly.

Furthermore, the OpenCart eCommerce Mobile App gives the customer the convenience of accessing the product whenever they require it. The customer can easily and conveniently browse the product at their fingertips. The Zopim and Whatsapp chat services are available 24*7, making it easier for online visitors to contact you and get their questions and issues resolved.

3. Marketing tool

The Knowband OpenCart Mobile App Creator serves as a great marketing tool for your online business. It consists of features like social media sharing, push notifications, offers, and discounts, and so on, to make people aware of the brand. Furthermore, these features are used to attract the attention of potential customers.

Customers can easily share the product and services on their favorite social media platforms such as Facebook, Twitter, Snapchat, and so on. This way, the store admin has the opportunity to do positive branding and also get more leads through word-of-mouth publicity.

The push notification option of the OpenCart eCommerce Mobile App allows you to quickly communicate with your customers about upcoming promotions and special events.

4. Bring More Customers

Businesses must keep in mind that buyers nowadays are relying heavily on mobile devices. So the store admin needs to give them a personalized shopping experience to save users precious time. Online visitors expect to get a high-quality, fully functional mobile app from your online store. Additionally, the OpenCart Android App Builder by Knowband consists of a home screen customization option that allows the store admin to create, edit, and add the layout according to requirements.

5. Multilingual Compatibility

Now, the store admin doesn't have to worry about language barriers because the Mobile App for OpenCart supports multiple languages. The eCommerce merchant doesn't have to be concerned about users' language and currencies and can publish your app globally or locally. The eCommerce mobile app supports all website languages as well as RTL writing styles.

6. Different Methods of Payment and Delivery

If you don't have a method of payment that your customers prefer, then they are more likely to leave your store. The Knowband OpenCart Mobile App Builder fully supports all of your website's payment and shipping methods. By default, there is the availability of PayPal and COD payment options for the ease of transactional activity.

Conclusion

The OpenCart Mobile App Creator is the best option if you want to give your eCommerce business a positive boost. This module also allows the eCommerce merchant to fully customize your mobile app to meet the specific needs of the business. You can also design a fully functional mobile app by just taking one step ahead. All you have to do is to connect with us at support@knowband.com and grow your e-store rapidly.

 

Opencart Automatic Related Product Extension Benefits for Online Webstores

The Opencart Automatic Related Products Extension allows related products to be displayed on the online store. This Knowband Opencart plugin allows related items to be displayed on various product pages. The use of this extension allows customers to browse related products and purchase them. The comparable product module in Opencart presents the item that goes with the current product in accordance with the customer's selections. This Knowband Opencart Automatic Related Product module is one of the most popular extensions for Opencart.

The module should aid online buyers in making the best product selection. The Opencart Automatic Related Products Extension benefits both the admin and online customers. The Opencart Identical Product Plugin gives website administrators the ability to raise average cart values by displaying related products on website pages. The store owner has full control over the variety, ranking, and arrangement of products that are displayed as alternatives. The cross-selling extension for Opencart functions without a hitch and is compatible with several stores.

A customer's experience when shopping at an online store is made easier by the admin's ability to provide them with a variety of ideas. The owner of an online store for an eCommerce company is able to view suggestions for products and categories. It functions well on mobile devices and offers total customizability in Opencart's Automatic Related Product module.

The following are the characteristics of Opencart Automatic Related Product Extension:

Enabling or disabling the extension:

The extension is turned on or off from the back office using the features of this module, which are available to the admin user.

Products that are out of stock:

This OpenCart cross-selling extension has a function that allows admin users to hide products that are out of supply.

Display on multiple pages:

By utilising this module's characteristics, the store owner is able to use various pages to display the same product module block. On the home, item, cart, order confirmation, category, and manufacturer pages, the administrator displays the Opencart Automatic Related Products block.

Related product block placement:

This add-on has a feature that allows the shop administrator to move the module to different places on the page. The module is found at the top, bottom, left, or right of the pages, depending on how the business owner has set up things.

Block title for the module:

The admin is able to alter the block title for the module using the Opencart Automatic Related Product extension's functionality. The store owner is able to enable or disable the title using the functionality of this module.

Total number of displayed products:

This extension includes functionality that lets the admin user select how many products are displayed overall.

Requirements for product display:

The store owner utilises Opencart cross-selling product module features to specify the various requirements for product display. Accessible selection criteria include top-selling items, fresh releases, user usage trends, and specific products.

Filter configuration:

This module offers a filter feature for particular site pages. In this identical products extension, the store owner is able to select keywords and attributes to set filters for particular pages.

Priority setting:

Using a feature of this extension, the store owner is able to modify the sequence in which operations are carried out in the Opencart Automatic Related Products module. When the product selection method is used, products with higher priorities are listed first, followed by items with lower priorities.

Choice of a certain product:

The admin user utilises the extension's functionality to look for and choose specific products. When the best approach is picked for a given product, that product is showcased in the module block.

Mobile responsive:

The Opencart automatic related product extension for is mobile responsive, allowing shoppers to view similar items while on the go.

Wide language and store support:

This product extension works with a wide range of stores and languages.

Benefits of Opencart Automatic Affiliate Products:

1. The shop owner increases the average basket value by putting things on display that are pertinent to the clients. Using this Opencart cross-selling product module, the store administrator is able to reduce the bounce rate.

2. The store merchant determines where connected products will be placed using the admin interface. The administrator selects a maximum number of items to display in the module block using the functionality of this Opencart Automatic Related Product extension.

3. The administrator of the online business boosts sales by highlighting the items that customers prefer to buy.

4. By presenting recent additions as comparable goods in the Opencart module for identical goods, the online store owner promotes new arrivals.

5. Online customers are convinced to concentrate on the products that the e-merchant wants them to by means of this Opencart related product plugin.

6. The list of similar products that includes all unavailable items can be shown or hidden at the discretion of the module's admin.

Kindly contact us at support@knowband.com  for any custom changes or modifications which is to be implemented to your business. We will be happy to answer any queries related to our module also.

This module is also available for Prestashop.

Opencart Affiliate and Referral Program Extension For Webstores

 Many online retailers give their customers the option to become affiliates and refer their friends and family to the store by allowing them to join up. Because of the Opencart affiliate and referral extension, they are able to now benefit from additional compensation from the shop. Affiliates provide referral and client’s commissions to other customers in a variety of ways. But the administrator makes it feasible for users to sign up as affiliates by using the Opencart referral plugin. Each time a brand-new user registers or places a purchase using the referral code of an affiliate user, the user receiving the referral receives commissions. Customized worldwide or local commission rates are available for affiliate customers using the Opencart affiliate and referral programme extension.

The Opencart referral module helps the store administrator spread online word about their online shop. The greatest affiliate marketing solution is also provided when gaining new clients. Web users start to enrol in affiliate programmes with the help of the Opencart affiliate and referral programme extension that Knowband provides. In reality, by offering a referral code, affiliate users are paid for sending visitors to the website. Consequently, the admin user of an online business is able to increase conversions by making use of the features of the Opencart affiliate programme plugin. The store owner benefits as well from enabling consumers to advertise the website and win prizes.

Specifications of the Opencart Affiliate Module:

• In order to receive referral commissions, users sign up as affiliates.

• Using the features of the Opencart affiliate programme plugin, the admin is able to enable or disable the new affiliate registration feature.

• Through the referral channels the administrator has chosen on the affiliate customer dashboard, the affiliate extends invitations to customers.

• The business proprietor is able to enable or disable social sharing on Facebook, Twitter, and Pinterest using the Opencart affiliate module.

• The online merchant decides whether the affiliate will remain a member indefinitely or revert to regular customer status after a set amount of time.

• After a predetermined number of orders, the admin decides whether the affiliate will still be paid for referral-based orders or if it will cease. Opencart's affiliate and referral programme extension is used by the administrator to accomplish this.

• To regulate when a recommendation will be considered for determining commission, the admin is able to change the characteristics of the Opencart referral plugin.

• The owner of the store has access to and the ability to update the data pertaining to affiliate clients, including commission rates.

• The store owner views the list of recommendations that customers have entered in this Opencart affiliate module. To commission them or not is up to him.

• The administrator is able to view the affiliate client's total commission earnings as well and his history of commissions.

• The Opencart affiliate and referral programme extension gives administrators the ability to view and accept or reject pay out requests.

• The Opencart referral plugin's features allow users to view a list of all the commissions they've earned. A commission that resulted from an order or a user registration is likewise determined by them.

• To pay commission, users frequently request direct pay outs and use vouchers.

This extension has the following benefits for the store owner:

• By using this Opencart Affiliate and Referral programme extension, an online store administrator allows users to participate in the affiliate programme.

• The module assists the word-of-mouth. Through the exchange of referral codes, website users help the administrator promote the goods on other channels.

• When an affiliate customer utilises the Opencart affiliate programme, the store administrator provides various bonuses for that affiliate.

• A different voucher is created for each affiliate customer. The voucher type (fixed or percent), amount, and value are all set by the administrator.

• The owners of the stores are able to see affiliate client, referral, commission, and payout information through the admin interface.

• The store manager increases sales by utilising the Opencart referral program's capabilities without devoting additional effort.

Client benefits from utilizing this module include:

• Both consumers who shop in-person and online can use the Opencart Affiliate & Referral Program extension.

• The Opencart Affiliates module makes it simple to share an affiliate link on popular social media sites like Facebook, LinkedIn, Google Plus, and Pinterest.

• Customers sign up to become affiliates, which allows them to earn money while contributing to the expansion of sales.

• Using the Opencart affiliate referral network, customers are able to file a payout request to receive their commission.

• Customers that sign up for an account on the retailer through the provided link receive the affiliates' coupons.

• Customers use vouchers they have earned through the Opencart Affiliate and Referral Program extension to save money on additional purchases.

Also check, Top 3 Opencart Integrator Modules that you should know about.